Хора тези от съпорта нещо съвсем ме объркаха един писхе едно, друг друго вижте сами...
velevb,
19.12.09 14:47: HI. I passed the test and I chose Full Tilt as the place for the bonus I wrote the code and I downloaded the software through your link I hope everythin is fine. When should I expect the bonus to be transfered?
Soraia,
19.12.09 15:58: Dear velevb,
Unfortunately we were unable to transfer your free $50 starting capital, since you have not yet completed the ID-Check as requested by email (check the spam inbox also, sometimes our emails go there).
An ID-Check is necessary in order to confirm your personal details, to show that you are at least 18 years old and are receiving the starting capital for the first time.
For this, please send us an email from your PokerStrategy.com registered email address to security@pokerstrategy.com and attach a color scanned or photographed picture of a document confirming your age and address as given to us when you registered at PokerStrategy.com
Please send us one of the following documents:
* the front and back side of your ID card
* your passport
* the front and back side of your drivers licence
Send us also a photo of your face alongside your ID card, i.e. hold your ID card next to your face when taking this photo.
If the address on the document is different from the address you registered at PokerStrategy.com, then please attach a proof of residence. This can be for example a bill (gas, electricity, telephone,...) or bank statement addressed to you.
You can be assured that the information sent will be treated confidentially and only used in context of the short ID-Check.
More information regarding our Privacy Policy can be found here:
http://www.pokerstrategy.com/privacy
Best regards,
Soraia
velevb,
19.12.09 16:04: To which email should I send the card
velevb,
19.12.09 16:04: * the copy
velevb,
19.12.09 16:23: * the copy
Soraia,
19.12.09 16:34: Dear velevb,
Please send your documents to security@pokerstrategy.com
Best regards,
Soraia
velevb,
19.12.09 19:08: Ok. I send the copy. I hope everything is fine and I will receive my bonus
velevb,
20.12.09 09:30: Everything is fine right?
Soraia,
20.12.09 11:34: Dear velevb,
Unfortunately I was not able to find any email received from your registered email address.
Please send your documents again to the email address security@pokerstrategy.com
Best regards,
Soraia
velevb,
20.12.09 12:18: Ok. I sent it again. I hope that you received and you will send me the bonus as quick as possible
velevb,
20.12.09 12:56: Did you receive them? Let's arrange everything today please
Soraia,
20.12.09 14:12: Dear velevb,
We have received your email.
We will analyse your documents as soon as possible.
Thank you in advance for your understanding.
Best regards,
Soraia
velevb,
20.12.09 16:41: ok. Thank you for the response. I have one last question. When shoud I expect the bonus in my account
Soraia,
20.12.09 17:25: Dear velevb,
Once you pass in the ID check, the bonus will be credited up to 48 hours.
Best regards,
Soraia
velevb,
20.12.09 17:26: It is passed already, right? SO in 48 hours I expect the bonus?
Soraia,
20.12.09 17:30: Dear velevb,
No, you didn't pass yet, the documents are still to be analysed.
Thanks for your pacience.
Best regards,
Soraia
velevb,
20.12.09 17:37: Ues, I mean I did everything I should already, right?
...............................................................................................................
velevb,
20.12.09 14:48: Hi. I want to ask you if I deposit in full tilt before I receive your 50$ will I receive them? (full tilt do not have the bonus 50+50 so there is one bonus only - FIRST DEPOSIT)
Maxim,
20.12.09 16:20: Dear velevb,
Unfortunately we were unable to transfer your starting capital, since you have not had an ID-Check.
An ID-Check is necessary in order to confirm your personal details, to show that you are at least 18 years old and are receiving the starting capital for the first time.
For this, please send us an email from your email address (the one you registered at PokerStrategy.com) to security@pokerstrategy.com
Please attach a scanned or photographed picture of a document confirming your age and address. In other words, the data you entered when registering at PokerStrategy.com
This can be:
- the front and back side of your ID card.
- your passport
- the front and back side of your drivers license
You can blank out any information not relevant to us. Data which should be recognisable include: name, address, issuing authority, ID number and date of birth.
Should the address on the document be different from the address you registered at PokerStrategy.com, then please attach a proof of residence document. This can be for example a (gas, electricity, telephone) bill or bank statement addressed to you.
You can be assured that the information sent will be treated confidentially and only used in context of the short ID-Check.
More information regarding our Privacy Policy can be found here:
Data Protection (Privacy) Policy
Best regards,
Maxim
velevb,
20.12.09 16:35: I sent you already a copy of the document????????
Soraia,
20.12.09 11:34: Dear velevb,
Unfortunately I was not able to find any email received from your registered email address.
Please send your documents again to the email address security@pokerstrategy.com
Best regards,
Soraia
velevb,
20.12.09 12:18: Ok. I sent it again. I hope that you received and you will send me the bonus as quick as possible
velevb,
20.12.09 12:56: Did you receive them? Let's arrange everything today please
Soraia,
20.12.09 14:12: Dear velevb,
We have received your email.
We will analyse your documents as soon as possible.
Thank you in advance for your understanding.
Best regards,
Soraia
velevb,
20.12.09 16:36: AS YOU I SENT THEM ALREADY? WHY I AM NOT RECEIVING THE 50$ ??????
Maxim,
20.12.09 18:40: Dear velevb,
Please confirm from which email address you have sent the documents.
We have not received your documents, please send them again to "security@pokerstrategy.com". In order to easily locate your message, communicate the email address from which you've sent them.
Best regards,
Maxim
velevb,
19.12.09 14:47: HI. I passed the test and I chose Full Tilt as the place for the bonus I wrote the code and I downloaded the software through your link I hope everythin is fine. When should I expect the bonus to be transfered?
Soraia,
19.12.09 15:58: Dear velevb,
Unfortunately we were unable to transfer your free $50 starting capital, since you have not yet completed the ID-Check as requested by email (check the spam inbox also, sometimes our emails go there).
An ID-Check is necessary in order to confirm your personal details, to show that you are at least 18 years old and are receiving the starting capital for the first time.
For this, please send us an email from your PokerStrategy.com registered email address to security@pokerstrategy.com and attach a color scanned or photographed picture of a document confirming your age and address as given to us when you registered at PokerStrategy.com
Please send us one of the following documents:
* the front and back side of your ID card
* your passport
* the front and back side of your drivers licence
Send us also a photo of your face alongside your ID card, i.e. hold your ID card next to your face when taking this photo.
If the address on the document is different from the address you registered at PokerStrategy.com, then please attach a proof of residence. This can be for example a bill (gas, electricity, telephone,...) or bank statement addressed to you.
You can be assured that the information sent will be treated confidentially and only used in context of the short ID-Check.
More information regarding our Privacy Policy can be found here:
http://www.pokerstrategy.com/privacy
Best regards,
Soraia
velevb,
19.12.09 16:04: To which email should I send the card
velevb,
19.12.09 16:04: * the copy
velevb,
19.12.09 16:23: * the copy
Soraia,
19.12.09 16:34: Dear velevb,
Please send your documents to security@pokerstrategy.com
Best regards,
Soraia
velevb,
19.12.09 19:08: Ok. I send the copy. I hope everything is fine and I will receive my bonus
velevb,
20.12.09 09:30: Everything is fine right?
Soraia,
20.12.09 11:34: Dear velevb,
Unfortunately I was not able to find any email received from your registered email address.
Please send your documents again to the email address security@pokerstrategy.com
Best regards,
Soraia
velevb,
20.12.09 12:18: Ok. I sent it again. I hope that you received and you will send me the bonus as quick as possible
velevb,
20.12.09 12:56: Did you receive them? Let's arrange everything today please
Soraia,
20.12.09 14:12: Dear velevb,
We have received your email.
We will analyse your documents as soon as possible.
Thank you in advance for your understanding.
Best regards,
Soraia
velevb,
20.12.09 16:41: ok. Thank you for the response. I have one last question. When shoud I expect the bonus in my account
Soraia,
20.12.09 17:25: Dear velevb,
Once you pass in the ID check, the bonus will be credited up to 48 hours.
Best regards,
Soraia
velevb,
20.12.09 17:26: It is passed already, right? SO in 48 hours I expect the bonus?
Soraia,
20.12.09 17:30: Dear velevb,
No, you didn't pass yet, the documents are still to be analysed.
Thanks for your pacience.
Best regards,
Soraia
velevb,
20.12.09 17:37: Ues, I mean I did everything I should already, right?
...............................................................................................................
velevb,
20.12.09 14:48: Hi. I want to ask you if I deposit in full tilt before I receive your 50$ will I receive them? (full tilt do not have the bonus 50+50 so there is one bonus only - FIRST DEPOSIT)
Maxim,
20.12.09 16:20: Dear velevb,
Unfortunately we were unable to transfer your starting capital, since you have not had an ID-Check.
An ID-Check is necessary in order to confirm your personal details, to show that you are at least 18 years old and are receiving the starting capital for the first time.
For this, please send us an email from your email address (the one you registered at PokerStrategy.com) to security@pokerstrategy.com
Please attach a scanned or photographed picture of a document confirming your age and address. In other words, the data you entered when registering at PokerStrategy.com
This can be:
- the front and back side of your ID card.
- your passport
- the front and back side of your drivers license
You can blank out any information not relevant to us. Data which should be recognisable include: name, address, issuing authority, ID number and date of birth.
Should the address on the document be different from the address you registered at PokerStrategy.com, then please attach a proof of residence document. This can be for example a (gas, electricity, telephone) bill or bank statement addressed to you.
You can be assured that the information sent will be treated confidentially and only used in context of the short ID-Check.
More information regarding our Privacy Policy can be found here:
Data Protection (Privacy) Policy
Best regards,
Maxim
velevb,
20.12.09 16:35: I sent you already a copy of the document????????
Soraia,
20.12.09 11:34: Dear velevb,
Unfortunately I was not able to find any email received from your registered email address.
Please send your documents again to the email address security@pokerstrategy.com
Best regards,
Soraia
velevb,
20.12.09 12:18: Ok. I sent it again. I hope that you received and you will send me the bonus as quick as possible
velevb,
20.12.09 12:56: Did you receive them? Let's arrange everything today please
Soraia,
20.12.09 14:12: Dear velevb,
We have received your email.
We will analyse your documents as soon as possible.
Thank you in advance for your understanding.
Best regards,
Soraia
velevb,
20.12.09 16:36: AS YOU I SENT THEM ALREADY? WHY I AM NOT RECEIVING THE 50$ ??????
Maxim,
20.12.09 18:40: Dear velevb,
Please confirm from which email address you have sent the documents.
We have not received your documents, please send them again to "security@pokerstrategy.com". In order to easily locate your message, communicate the email address from which you've sent them.
Best regards,
Maxim
